Frequently Asked Questions

1. What are the inspection charges?

We have a minimum inspection charge of Rs. 150, which is inclusive of service tax. However, any service done will be adjusted against this charge.

2. Do I need to pay minimum service charge when I've called serviceman only for a quotation?

Yes. However, it will be adjusted in your final bill amount.

3. How will I know the service man is charging me correctly?

We have a standardized rate card which is there on our Website. You'll get an appropriate bill for every service you avail from us (including tax).

4. How much advance will I have to pay in case the work requires more than one visit?

Material cost has to be paid in advance and service cost will be paid as per the discussion with the service professional.

5. When the transit/transportation is cost applicable?

If the serviceman must purchase material from outside during the task, the transit/transportation cost is applicable.

*MODE OF PAYMENT:

1. What are the modes of payment after service completion?

You can pay online or by cash. You can pay through Debit Credit Cards, Pay TM Net Banking. A payment link will be sent to your registered Email ID registered mobile number, post completion of the service. You also have an option to pay online via the Pay Money Button on Mignato website.

*TIME BOOKING PROCESS:

1. How much time does it take to complete repair?

Our servicemen/technicians will verify the root cause and will inform the time and estimated cost.

2. When do I receive the service professional's details after booking the task?

You will receive the service professional's details one hour prior to the task time.